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Explore Our New York Car Service FAQ and Get Your Questions Answered

We have been immersed in the New York Car Service industry for numerous years, during which we have diligently compiled a comprehensive list of frequently asked questions from our clients. This list undergoes regular updates to ensure its relevance. Familiarize yourself with the ins and outs of the ground transportation service in New York by perusing these commonly asked questions. However, if you happen to have a query that is not covered in the existing list, we encourage you to utilize our convenient online form. Simply fill it out, submit your question, and rest assured that the answer will be promptly delivered to your inbox.

At our core, we are committed to providing not just transportation, but a seamless and reliable experience for our clients. Our dedicated team is poised to address any inquiries you may have about our services. Whether it’s related to our fleet, reservation process, pricing structure, or any other aspect of our ground transportation service, we are here to offer clarity and assistance. Explore the depths of our expertise and discover the convenience of our New York Car Service by engaging with our comprehensive FAQ list or reaching out with your specific question. Your satisfaction and confidence in our services are paramount, and we look forward to ensuring a smooth journey for you.

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Frequently Asked Questions

A1: We have been proudly serving the New York area for several years, bringing a wealth of experience and expertise to our clients.

A2: Our commitment to excellence, punctuality, and customer satisfaction sets us apart. We prioritize safety, reliability, and a luxurious experience for our clients.

A3: We regularly update our FAQ list to ensure it reflects the most current and relevant questions from our clients. Check back periodically for the latest information.

A4: We offer a diverse fleet of well-maintained vehicles, including sedans, SUVs, and luxury cars, providing options to suit various preferences and group sizes.

A5: Absolutely! If you have a question not covered in our FAQ, please fill out our online form, and we'll promptly provide you with the information you need.

A6: Booking is easy! You can make a reservation through our website, mobile app, or by contacting our customer service. We strive to make the process seamless and convenient for our clients.

A7: The safety of our passengers is paramount. Our drivers undergo rigorous training, and our vehicles are regularly inspected. We adhere to all safety protocols to ensure a secure and comfortable journey.

A: Transparency is key for us. Our pricing is upfront and transparent, with no hidden fees. You can trust that the quote you receive is the final price you'll pay for our Black Car Service.

A9: While our primary focus is on the New York area, we do offer services to nearby regions. Contact us for specific details about our service areas.

A10: Absolutely! We understand that travel plans may vary. You can customize your itinerary to suit your needs, and our team will work with you to ensure a personalized and enjoyable experience.

A11. The most economical way to reach JFK Airport from Manhattan is by using public transportation. If you're coming from Lower Manhattan or Brooklyn, board the A Train heading towards Howard Beach. For those departing from Midtown Manhattan, take the E, J, or Z Trains to Jamaica Station. Once at Jamaica Station, follow the signs to the AirTrain, which will transport you directly to JFK Airport.

A12. No, there isn't a direct bus route from New York JFK Airport (JFK) to Grand Central Terminal (Station). Nonetheless, you can take services that depart from Jfk Terminal 5/Air Train Station and reach 3 Av/E 42 St via Queens Bl/78 Av. The entire journey, which includes transfers, typically takes around 1 hour and 56 minutes.

A.13 The closest airport to Manhattan is New York Skyports Seaplane Base (NYS) Airport, located 3.5 miles away. Other nearby airports include New York LaGuardia (LGA) at 5 miles, Newark (EWR) at 12.9 miles, New York JFK (JFK) at 13.7 miles, and White Plains (HPN) at 24.2 miles.

A.14 The standard tipping range is 15%-20% for taxi drivers and waiters. For bellhops, it's common to give $2 per bag in luxury hotels and $1 per bag elsewhere. Hotel maids are typically tipped $2 per day of your stay. A doorman who assists with hailing or helping you into a cab can be tipped $1-$2.

A15. Is there a train from JFK to Manhattan? Indeed, you can choose between a commuter train and the subway. To start, take the AirTrain from JFK to Jamaica Station. From there, you can opt for the commuter train (Long Island Railroad) to get to Penn Station or use the E, J, or Z subway lines to access different areas of the city.

A16. For a well-rounded option, many find it beneficial to ride the JFK AirTrain to Jamaica Station and then transfer to the E train, which is priced at $7 per person and takes approximately an hour to reach midtown. Alternatively, the most convenient choice is a taxi, which totals $60, inclusive of tolls and tip.

A17. JFK is the most straightforward to reach via the subway. LaGuardia involves a transfer to a bus, and Newark can be complex, involving multiple transfers. Understanding the NYC subway system varies among individuals—some grasp it easily, while others may find it challenging.

A18. Typically, the quickest method to reach Manhattan from JFK is through a private transfer, which usually takes 45-60 minutes. Buses and shuttle services, on the other hand, may vary between 60-120 minutes. In the event of heavy traffic, the recommended option is to take the AirTrain, followed by the subway or Long Island Rail Road (LIRR) into the city.

A19. Surprisingly, in NYC, a taxi cab is still more cost-effective than an Uber. Specifically, a study from the University of Cambridge indicates that for shorter trips, a taxi cab is generally cheaper. However, if a trip exceeds $35, then an Uber is likely to be more economical for you.

A20. Regrettably, none of New York's subway lines offer a direct door-to-door service from JFK to Manhattan. However, utilizing the AirTrain, available 24/7, allows you to reach the city. The AirTrain ticket costs $5 one-way, and the subway ride incurs a flat fee of $2.75.

A21. Taxis at JFK Airport charge a flat fare of $52 for trips between the airport and Manhattan. Taxis impose a $4.50 surcharge during peak hours (4-8 p.m. weekdays, excluding holidays), for a fare of $56.50. There is also a NY State tax of 50 cents added to trips within New York, but not for trips to NJ.

A22. A black car service is characterized as a ground transportation service that schedules luxury and executive vehicles for pre-arranged times at fixed rates.

A23. Limousine service companies offer various pricing plans and packages, allowing you to choose between mileage or total time for your limo booking. It's crucial to comprehend the pricing structure of your limo service before confirming your reservation.

For instance, booking a limo for popular destinations such as the airport often incurs a flat-rate fee. In situations where your travel route is less straightforward, the driver may charge you hourly. The billing typically covers the duration from pick-up to the final drop-off, and additional charges may apply if you're late for your pick-up. The JetBlack system calculates rates based on either hourly or mileage parameters for your reservation.

A24. If the limo service company needs to address any stains inside the limo post your trip, they are likely to impose a charge of $100 or more. Cleaning up vomit inside the limo carries a fee of $150. Additionally, there is a $10 charge for each missing or broken glass from the minibar.

The necessity for cleaning is one of the reasons why limo companies often require an upfront deposit. This deposit serves as a guarantee for payment, ensuring coverage for any unforeseen charges that may arise. Other common reasons for cleaning fees on your limo bill may include lingering odors inside the limousine after your departure and any damage to the carpet or upholstery.

A25. Many limo companies will include charges for highway tolls incurred during your trip. Additionally, you may be responsible for reimbursing tolls that the drivers had to pay to reach your location. These toll-related charges will be itemized on your bill at the conclusion of the ride. For the most current toll fees, you can refer to the updated toll fees table, or you can contact JetBlack for further details.

A26. While planning your booking itinerary with your limo service, keep in mind about where the limo is going to park if the chauffeur needs to wait for you. A paid parking lot will charge extra for limo parking, and the limo company will probably expect you to pay for this parking fee. In other places where there is no free parking available — or in a busy city with no parking available at all — then you may have to pay extra to have your chauffeur continue circling around the block while they wait for you whenever you make a stop. By the end of the trip, you will receive detailed bill for your limo ride including the limo parking fees.

A27. You have a lot of choices for no particular reason activities during your limo ride:

1- Make the most of your beverages. On the off chance that you are legitimately mature enough to drink liquor, at that point you can get yourself the supplied minibar in the back with your companions.

2-Play your preferred computer games or watch motion pictures. Inquire as to whether they can set up an Xbox or PlayStation in the back for your amusement. Numerous limo armadas nowadays have HDTVs and encompass sound speakers to make ideal gaming experience.

3-Tune into incredible music. Your chauffeur can assist you in playing any of your music from your own media gadgets. Then again, mention to them what sort of music you like with the goal that they can discover it for you on satellite radio.

4- With all the additional room for relaxing inside the limo, you can loosen up easily and sleep if your bustling service or a major gathering of the year has recently wrapped up.

Contact our representative today to ask about your limo amenities +1 646 214 4828 or contact JetBlack.

A28. The traditional practice is to refer to your driver as a "Chauffeur." However, many drivers nowadays may prefer to be addressed by their first name. This applies to all chauffeured hired services in NYC.

A29. Most limousine dark-tinted windows typically have a window color rating of 5 percent, meaning that only 5 percent of outside light can penetrate them. Additional benefits of this extremely dark tint include the ability to repel 65 percent of outdoor heat and up to 99.9 percent of the sun's bright radiation. This not only makes it easier to stay cool inside the limo but also provides effective protection against sunburn.

However, the laws in many states only allow limo-tinted windows in the rear and back of the vehicle, as optimal visibility is crucial for the driver's safety. Please check our Limousine color for specific details.


When making a reservation, inquire about whether the limousine rental includes a fully stocked bar. Some companies may provide complimentary drinks as part of the rental package, while others may offer only the fridge and expect you to bring your own beverages.

It's important to note that no limousine rental company assumes responsibility for reckless behavior. Therefore, activities such as underage drinking, drug use, and smoking are strictly prohibited. However, drivers are willing to accommodate cigarette smokers of legal age by stopping somewhere to allow smoking outside the vehicle. For additional services, you can contact JetBlack to inquire about available extras.



In the limousine industry, it is recommended to tip your limo driver between 15% and 20% of the flat rate, according to industry professionals. For services related to airports, it is customary to add an extra $2 to $5 per bag as a tip. Since limo drivers sometimes go the extra mile to accommodate multiple passengers in challenging situations, it's appreciated to provide them with compensation when they exert additional effort to make your experience special.

Many people may not be aware that limousine drivers often receive fixed hourly rates that are only slightly higher than the minimum wage in many locations. In certain states, companies may expect drivers to rely on tips, and as a result, the businesses may pay them below the minimum wage. Please check our rates and book a limo for more information



There are over 2159 hotels available near Newark Airport (EWR). Prices begin at $100 USD per night. Explore hotel offers in the vicinity of EWR.



Certainly, the distance by car from The Westchester to Newark Airport (EWR) is 42 miles, and the drive typically takes around 96 minutes. Please explore the parking options available at Newark Airport (EWR).

A. Train services from The Westchester to Newark Airport (EWR), operated by NJ Transit, arrive at Newark Airport Railroad Station.

A. Bus services from The Westchester to Newark Airport (EWR), operated by Newark Airport Express, arrive at Newark Airport – Terminal B station.

A. The optimal route from The Westchester to Newark Airport (EWR) is by train, with a duration of 2 hours and 24 minutes, costing $27 to $50. Alternatively, you can take the line 20 bus and another bus, with a duration of 3 hours and 15 minutes, at a cost of $23.

A. Train services from The Westchester to Newark Airport (EWR), operated by Metro-North Railroad (MNR), depart from White Plains station.

A. Bus services from The Westchester to Newark Airport (EWR), operated by Rockland Coaches, depart from Nyack – Broadway and Depew station.

A. The distance from The Westchester to Newark Airport (EWR) is 42 miles.

A. No, there isn't a direct train from The Westchester to Newark Airport (EWR). However, you can take a train from White Plains Train Station, make transfers at 42 St – Bryant Pk, New York Penn Station, and Newark Liberty Airport Station, and finally reach Terminal B. The entire journey, including transfers, takes approximately 3 hours.

A. No, there is no direct bus from The Westchester to Newark Airport (EWR). However, there are buses departing from Main St and S Broadway and arriving at Newark Airport – Terminal B via Nyack – Broadway and Depew and Port Authority Bus Terminal. The journey, including transfers, takes approximately 4 hours

A. The quickest way to get from The Westchester to Newark Airport (EWR) is to limo or car service which costs $180 – $220 and takes 47 min in normal offer, Jetblack Transportation can offer you $130 flat rate for economy sedan or $156 for luxury sedan. Book Westchster limo newark airport now.


The most economical way to travel from The Westchester to Newark Airport (EWR) is by driving, with a cost ranging from $4 to $6, and the journey takes approximately 47 minutes.


The most economical way to travel from The Westchester to Newark Airport (EWR) is by driving, with a cost ranging from $4 to $6, and the journey takes approximately 47 minutes.

A. Availability fluctuates daily, and we recommend making a reservation as soon as you have confirmed travel dates and times.

A. JetBlack Transportation mandates that any changes, confirmations, or cancellations must be communicated to our dispatch center at 1-646-214-4828. This also involves furnishing the chauffeur with your flight information for your return to the airport. We highly advise calling us at 1-646-214-4828 at least 24 hours prior to your arrival.

We welcome any mode of payment. The credit card that you provided will be used for reservation use only. Our chauffeurs will gladly provide you will a cash receipt if you requested to have the payment in cash. We still need to have the credit card details to activate your reservation.

A. No, All our vehicles are STRICTLY non-smoking vehicles . Unless special requests and in this situation we have to add extra fees for cleaning and detail the vehicle.

Yes, you can. JetBlack Transportation requires that all change requests be received by phone a minimum of 5 hours before scheduled pick-up time and are subject to availability. This might include you coming in on an earlier flight. If a reservation change cannot be accommodated and results in a cancellation, you will be charged for the reservation in full.

A. JetBlack Transportation requires that reservation cancellations be received by telephone/email/text message/what’s app no less than 24 hours before the scheduled pick-up time. Our limo cancellation policy is very clear, for round trip reservations must be cancelled as two separate reservations. All limousine runs, such as wedding services and nights on the town, must be cancelled at least two (2) weeks before the date of service. A no-show fee equal to the base fare price plus applicable waiting time, 20% service fee, and out-of-pocket expenses will be charged when the passenger fails to show at the designated location.

A. Upon getting all of your bags, call us at 1-646-214-4828 for pickup procedures or your can buzz our app for airport pickup instruction . We will dispatch your chauffeur and get him/her to drive the vehicle in front of the airline you arrived on. It is only active loading at, so please make sure you have bags before calling us. We will be waiting for you at the airport curbside.

Unless you requested the “Meet and Greet” service, your chauffeur will be in the arrival hall with the name sign. You still can phone our customer support if you have a a question or you miss your sign.

A. No, our airport transfer rates are based on a point to point transfer and your chauffeur is instructed to use the most direct route and quickest for expediency. If you would prefer the Chauffeur use a specific route, our hourly rates and minimums will apply, plus applicable fees/taxes and gratuity. Check the rate page for more details.

A. Certainly, you have the option to extend the waiting time for your limo. During the booking or confirmation phase, inquire with your representative about adjusting the complimentary waiting time to add extra time based on your specific needs. For instance, you might request an extension from 60 to 90 minutes due to customs clearance or if you plan to conduct a meeting at the airport before heading to your destination.

Ensure that you inform our team about this time extension during the booking or confirmation process; otherwise, regular waiting time charges will apply for the additional duration. You can review the waiting time rates here.

A. The waiting time for a limo at airports typically includes a complimentary period, often around 30 to 60 minutes, depending on the company and specific terms. Beyond this initial free waiting time, additional charges may apply. It's advisable to check with the limo service provider for their specific waiting time policy and rates, as these can vary.

A. In the event of flight delays, JetBlack Transportation monitors the arrival times for all flights at major New York airports, including JFK, LGA, EWR, ISP, HPN, and TEB. We continuously update the chauffeur's app with the latest flight delay information. Based on the revised flight arrival time and any delays, we dispatch chauffeurs according to the actual arrival time. Whether you arrive later or earlier than scheduled, this is contingent on having the correct flight number.

To ensure accurate tracking, kindly provide us with the actual flight information on the booking page. You can retrieve your flight details from the online air carrier website or the Flight Aware website.

Unleash Your Next Adventure with JetBlack

Embark on a journey like never before with JetBlack. Your voyage awaits, whether it’s a solo escape, a group outing, or a special occasion. Our diverse fleet of luxury and economy vehicles is at your service, ready to provide the ultimate in comfort and convenience. It’s time to elevate your travel experience and make every ride memorable. Book your journey now and discover the extraordinary with JetBlack. Your adventure begins here.

Luxury Meets Safety

Our luxurious vehicles, equipped with state-of-the-art safety features, ensure that your family travels in style without compromising on security. Each vehicle in our fleet is meticulously maintained to the highest standards, offering a cocoon of comfort for your loved ones.

Prioritizing Protection and Peace of Mind

At JetBlack, we prioritize more than just getting you from point A to B; we prioritize the safety and well-being of your family. Our chauffeurs are not just drivers; they are guardians ensuring that every journey is smooth, secure, and memorable. With JetBlack, your family’s safety is not an option; it’s our unwavering commitment.

Seamless Airport Transfers

Navigating airports with family can be challenging. JetBlack simplifies the process with our seamless airport transfer services. From meet-and-greet services inside the terminal to efficient luggage handling, we ensure that your family’s journey begins and ends with ease.

Trust in Every Step

Your family’s trust is invaluable, and we work tirelessly to earn and maintain it. From the moment you book with JetBlack, you can trust that every detail is taken care of. Our commitment to punctuality, reliability, and personalized service ensures that your family’s travel experience exceeds expectations.

Elevate Your Corporate Travel Experience

Flexible Pickup Scheduling

Tailor your ground transportation experience by scheduling pickups at times that suit your unique agenda. Whether it’s an early morning flight or a late-night event, JetBlack adapts to your schedule for a seamless and personalized travel experience.

Extended Waiting Time Options

Enjoy the luxury of extra waiting time with JetBlack. Need a little more time to wrap up a meeting or gather your belongings? Extend your chauffeur’s waiting period, ensuring a stress-free and leisurely transition between activities.


Real-Time Schedule Adjustments

Life is dynamic, and so is your schedule. With real-time schedule adjustments, you can modify pickup times on the go. Stay in control of your itinerary, and let JetBlack effortlessly adapt to any last-minute changes.


Airport-Specific Flexibility

Experience unparalleled flexibility at airports. Coordinate pickups with flight delays or schedule changes, and let JetBlack’s airport-specific features ensure a smooth transition from arrival to ground transportation.


Convenient In-App Modifications

Make changes at your fingertips with our user-friendly mobile app. Effortlessly modify pickup schedules and waiting times on the JetBlack app, offering you convenience and control over your travel arrangements.


Personalized Travel Preferences

Set your travel preferences with JetBlack. Whether you prefer a quick pickup or an extended waiting period, our personalized travel options cater to your preferences, making every journey uniquely yours.


Seamless Connectivity with Chauffeurs

Stay connected with your chauffeur for real-time updates and communication. Experience seamless connectivity to coordinate any changes or specific requirements, ensuring a smooth and stress-free travel experience.


Transparent Pricing

Enjoy transparent pricing with no surprises. JetBlack provides clear and upfront information about any additional charges related to flexible pickup scheduling and extra waiting time, allowing you to plan your travel budget effectively.


Efficient Coordination with Events

Coordinate ground transportation seamlessly with events. Whether it’s a conference, wedding, or special occasion, JetBlack’s flexible pickup and waiting time options ensure timely and efficient coordination with your event schedule.


Enhanced Chauffeur Assistance

Benefit from the expertise of our professional chauffeurs. JetBlack’s chauffeurs are trained to adapt to your schedule, providing enhanced assistance during flexible pickups and extended waiting periods for a stress-free and enjoyable travel experience.

Destination-Specific Adjustments

Make destination-specific adjustments to your pickup schedule. Whether you’re heading to a business meeting, hotel, or event venue, JetBlack allows you to customize your schedule based on your destination, ensuring optimal timing and convenience.


Personalized Notifications

Stay informed with personalized notifications. Receive timely updates about your chauffeur’s arrival, pickup schedule, and any modifications, keeping you in the loop and providing a sense of reassurance throughout your journey.

These features collectively offer a comprehensive and tailored experience, making JetBlack's ground transportation services adaptable to the unique needs and preferences of each traveler.
Steve Anderson

Prestige in Motion: Corporate Transportation Excellence

At JetBlack, we understand the importance of making a lasting impression in the world of business. That’s why we offer corporate transportation services that match your company’s commitment to excellence. Our fleet of executive vehicles, professional chauffeurs, and punctual service ensure that your corporate travel is seamless, comfortable, and reliable. Whether you’re headed to a crucial business meeting, airport transfer, or corporate event, we guarantee the highest level of service. Elevate your business travel with JetBlack, where every journey is an opportunity to showcase your company’s prestige and professionalism. Experience corporate transportation excellence with us.

Your next ride just a tap away.

Ensure a hassle-free travel experience by booking online in under a minute for your peace of mind.

Corporate Clients

Event Organizers, Seamless Ground Transportation for Your Occasions.

Our dedicated team specializes in providing top-notch ground transportation services that cater to your unique event needs. Whether it’s a corporate conference, a grand gala, a wedding, or any special gathering, we offer a range of vehicles to accommodate your guests in style and comfort.

Elevate Your Business Journey

Corporate Travel Excellence with JetBlack

Experience corporate travel like never before with JetBlack’s tailored services designed for business professionals. Our flexible pickup scheduling and extended waiting time options ensure you are always in control of your itinerary. Whether it’s airport transfers, business meetings, or corporate events, JetBlack seamlessly integrates with your schedule. Our chauffeurs provide a reliable and luxurious travel experience, allowing you to focus on what matters most – your business goals. Elevate your corporate journey with JetBlack, where excellence meets efficiency.

Corporate Travel

Crafting Memories

Unveiling the JetBlack Experience

Discover a new dimension of luxury travel with JetBlack. Our feature-rich services, including flexible pickup scheduling and extra waiting time, are curated to provide a personalized and unforgettable journey. Picture yourself seamlessly transitioning from airport arrival to a chauffeur awaiting your arrival. With JetBlack, every moment is a snapshot of elegance and comfort. Whether it’s a special occasion or leisurely exploration, let JetBlack be your trusted companion, ensuring your travel memories are as extraordinary as the destinations you visit.



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